Expertly Navigating the Intricacies of Franchise Disputes

Leading the Way in Franchise Law and Dispute Resolution

Franchising is a special way of doing business that brings together the best of both worlds – the freedom of being your boss and the advantage of working with a well-known brand. 

However, disputes between franchisees and franchisors can arise, jeopardising business operations and relationships.

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Types of Franchise Disputes

How to Solve Franchise Disputes

Call our Brisbane Team on 07 3009 8444

Call our Sydney Team on 02 9307 8900

Enquire about resolving a Franchise Dispute

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4.8
Based on 143 reviews
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Brendan Mutsaers
07:31 27 Aug 25
Great communication in a emotional stressful time of my life. Lawyers knew their content and provided timely advice. While it wasn't cheap it provided value and allowed me to move on to the next stage of my life. They are down to business - I never physically set eyes on my lawyer but still felt supported. Recommended to anyone who needs legal support.
Response from the owner 11:01 29 Aug 25
Hi Brendan - thank you so much for sharing your experience with our team. We're happy to have helped you through this time and provide you legal services and support.
Claire Jenkins
22:04 08 May 25
Alana Pointon provided excellent family law advice to help me achieve a timely and pragmatic outcome. She was also easy to reach when I had questions and achieved the perfect balance between professionalism and genuine empathy in our interactions. I have no hesitation in recommending Alana to anyone in need of family law assistance. My deepest thanks to you and your team Alana.
Response from the owner 00:10 16 May 25
Thank you, Claire, for your kind words. We're thrilled to hear that Alana's expertise and empathy made a positive impact on your experience. Your recommendation means a lot to our team.
Rowena Gill
02:49 08 May 25
I recently engaged the services of Alana Pointon to assist with a property settlement and custody agreement with my ex-partner. Going into the process, I had very limited knowledge, but Alana took the time to explain everything in clear, understandable terms, which made a huge difference for me.My ex-partner was extremely difficult to deal with, and there were times when additional legal advice and reassurance were urgently needed—particularly when he became threatening and made concerning comments about not returning my child. Alana handled these situations with calm professionalism, offering sound guidance and unwavering support.She was kind, considerate, and an absolute wealth of knowledge during one of the most stressful periods of my life. During mediation, Alana skillfully negotiated a very fair property settlement on my behalf. I truly felt that she had my best interests at heart at every stage.If you’re looking for a lawyer who is both compassionate and a fierce advocate, I can’t recommend Alana Pointon highly enough. You will not regret choosing her.
Response from the owner 01:06 13 May 25
Thank you, Rowena, for your wonderful feedback. We are delighted to hear that Alana provided the support and professionalism you needed during such a challenging time. Your recommendation is greatly appreciated.
James Crabb
22:25 24 Mar 25
Prompt, professional service and great advice. Thanks in particular Alana and also Bev and Mandy for your efforts. Highly recommended.
Response from the owner 21:06 25 Mar 25
Thank you James! We appreciate your recognition of Alana, Bev, and Mandy. We look forward to assisting you with any legal needs in the future.
Brendan Mutsaers
07:31 27 Aug 25
Great communication in a emotional stressful time of my life. Lawyers knew their content and provided timely advice. While it wasn't cheap it provided value and allowed me to move on to the next stage of my life. They are down to business - I never physically set eyes on my lawyer but still felt supported. Recommended to anyone who needs legal support.
Response from the owner 11:01 29 Aug 25
Hi Brendan - thank you so much for sharing your experience with our team. We're happy to have helped you through this time and provide you legal services and support.
Claire Jenkins
22:04 08 May 25
Alana Pointon provided excellent family law advice to help me achieve a timely and pragmatic outcome. She was also easy to reach when I had questions and achieved the perfect balance between professionalism and genuine empathy in our interactions. I have no hesitation in recommending Alana to anyone in need of family law assistance. My deepest thanks to you and your team Alana.
Response from the owner 00:10 16 May 25
Thank you, Claire, for your kind words. We're thrilled to hear that Alana's expertise and empathy made a positive impact on your experience. Your recommendation means a lot to our team.
Rowena Gill
02:49 08 May 25
I recently engaged the services of Alana Pointon to assist with a property settlement and custody agreement with my ex-partner. Going into the process, I had very limited knowledge, but Alana took the time to explain everything in clear, understandable terms, which made a huge difference for me.My ex-partner was extremely difficult to deal with, and there were times when additional legal advice and reassurance were urgently needed—particularly when he became threatening and made concerning comments about not returning my child. Alana handled these situations with calm professionalism, offering sound guidance and unwavering support.She was kind, considerate, and an absolute wealth of knowledge during one of the most stressful periods of my life. During mediation, Alana skillfully negotiated a very fair property settlement on my behalf. I truly felt that she had my best interests at heart at every stage.If you’re looking for a lawyer who is both compassionate and a fierce advocate, I can’t recommend Alana Pointon highly enough. You will not regret choosing her.
Response from the owner 01:06 13 May 25
Thank you, Rowena, for your wonderful feedback. We are delighted to hear that Alana provided the support and professionalism you needed during such a challenging time. Your recommendation is greatly appreciated.
James Crabb
22:25 24 Mar 25
Prompt, professional service and great advice. Thanks in particular Alana and also Bev and Mandy for your efforts. Highly recommended.
Response from the owner 21:06 25 Mar 25
Thank you James! We appreciate your recognition of Alana, Bev, and Mandy. We look forward to assisting you with any legal needs in the future.

Franchise disputes can arise from various issues, such as:

Breach of Contract

Franchise agreements are the foundation of any franchise system. They detail the rights and responsibilities of both parties acting in the relationship. 

The most frequent cause of franchise disputes is a breach of contract. 

Breaches can happen for different reasons, like not paying royalties, not following rules or encroachment concerns.

Marketing and Advertising Practices

Franchisees depend on the franchisor’s marketing and advertising strategies to attract customers. 

Disagreements may occur if one party believes the other is not acting in good faith. 

It could involve disputes over marketing fund contributions, the effectiveness of advertising campaigns, or local marketing tactics. 

Transparent communication between the prospective franchisees and franchisors is key to resolving such disputes.

Misleading Information

Disputes can arise when franchisees accuse the franchisor of providing false or fraudulent information during the sale process. 

Franchisees may claim they were given wrong information about the business’s profits or the support from the franchisor.

Encroachment Claims

Territorial rights are essential for franchisees to protect their market share. 

Franchisees may claim that the franchisor has allowed new franchise locations too close to existing ones, potentially impacting their profit margins. 

Solving encroachment-related issues means checking the contract to see if the franchisor broke any agreed-upon rules.

Royalty Payments

Royalty payments are a crucial aspect of the franchise business model. 

Disputes may arise if franchisees believe the royalties are excessive or if they question the value they receive in return. 

Clear documentation of royalty calculations and open dialogue between the franchisor and franchisee can help prevent and resolve these disputes.

Quality Control and Brand Standards

Maintaining brand consistency and quality standards is paramount for franchisors to protect their reputation. 

However, disputes can occur when franchisees feel these standards hinder their growth. 

Effective communication, ongoing training, and a clear understanding of brand requirements are essential to prevent and address such disputes.

Understanding the nature of each dispute is key to formulating an effective resolution strategy.

Enquire About Franchise Disputes

We’re here to provide expert guidance and practical solutions, ensuring your business stays on the path to success.
REAL LAWYERS, REAL PEOPLE

Crafting Custom Solutions for Franchise Dispute Resolution

Maintaining a positive and cooperative relationship with your business partners is crucial, especially in franchising. However, disagreements can arise, and when they do, there are different ways to resolve them. 

These may include financial settlements, making corrections, or carefully examining financial records to ensure all obligations are met.

At RCR Lawyers, we are experts in alternative dispute resolution. 

If you need help understanding these rules, our firm is here to help. 

Our experienced lawyers are skilled at finding solutions for everyone involved, using negotiation, mediation and litigation techniques. 

Mediation is when two parties work with a mediator to find a solution that suits everyone. It is a cost-friendly and time-effective solution.

If mediation doesn’t work, litigation comes into play, referring the matter to court. In these situations, seeking legal counsel is crucial to understanding your options. 

Arguments can strain business relationships. 

Our seasoned team boasts extensive experience navigating these intricate franchise agreements and effectively resolving disputes between franchisors and franchisees. 

Rules like the Franchising Code of Conduct and the Competition and Consumer Act 2010 are present to treat everyone fairly. 

These rules help protect small businesses and family enterprises from unethical practices like false advertising or unfair contracts. 

Royalty and Payment Issues

Resolving conflicts in the franchise relationship is tricky, particularly regarding franchise payments or finances. 

These conflicts can affect the success of the franchise in the long term.

Our team is skilled at resolving conflicts and finding solutions that work for everyone while considering your financial well-being.

When Litigation is the way to go

Sometimes taking legal action becomes necessary. 

That is when our team of experienced lawyers steps in to represent you. 

They can explain the disclosure document simply and guide you on the best course of action.

This includes filing lawsuits and representing you in court. 

We act promptly if the other party does not respond within 14 days. 

Our ultimate aim is to ensure the best possible outcome for our clients.

Why Choose RCR Lawyers for Franchise Disputes?

We understand that franchising is a unique business requiring specialised legal knowledge and expertise. 

At RCR Lawyers, we provide exceptional services for franchises with expertise in franchise law and a focus on our clients.

If you’re involved in a franchise dispute and need expert legal advice, we are here to help you. 

We provide strategic counsel and robust representation to navigate the intricate world of franchise dispute resolution.

Contact us

Please contact us today to schedule a confidential consultation, and let us put our extensive experience to work for you.

gavel icon

Types of Franchise Disputes

How to Solve Franchise Disputes

Call our Brisbane Team on 07 3009 8444

Call our Sydney Team on 02 9307 8900

Enquire about resolving a Franchise Dispute

"*" indicates required fields

Meet our experienced team

Commercial Litigation

Paul Rojas

Michael Sing

Dean Alexander

Christine Kennedy

Neil Yang

Ken Law

Sakshi Bhati

Vivian Kan